INTRODUCTION

Welcome to HealthSculpt! Your privacy is of paramount importance to us. This Privacy Policy outlines how HealthSculpt (“we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our mobile application and services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

HealthSculpt is committed to providing you with personalized health, fitness, and nutrition solutions through our exclusive app. Our Services are designed to enhance your wellbeing by offering tailored wellness plans, expert guidance, and continuous support. To deliver these Services effectively, we collect certain information from you. This Privacy Policy explains the types of information we collect, how we use and protect it, and your rights regarding your information.

We encourage you to read this Privacy Policy carefully and contact us if you have any questions or concerns. Your trust is essential to us, and we are dedicated to safeguarding your privacy while providing you with the best possible experience on your wellness journey with HealthSculpt.

INFORMATION COLLECTED FROM YOU

To provide you with personalized and effective wellness services, HealthSculpt collects various types of information from you. This includes:

• Personal Information
  • Contact Information: Such as your name, email address, phone number, and postal address.
  • Demographic Information: Such as your age, gender, and location.
• Health and Fitness Information
  • Health Data: Information about your health, including medical history, dietary preferences, fitness goals, and any health conditions or concerns you share with us.
  • Activity Data: Information about your physical activities, workouts, and progress.
• Payment Information
  • Payment Details: Information necessary to process payments, including your credit card number, billing address, and other related information.
• Usage Data
  • App Usage: Details about how you use our app, such as the features you access, time spent on the app, and preferences.
  • Device Information: Information about the device you use to access our services, including the device model, operating system, and unique device identifiers.
  • Location Data: Information about your geographical location, if you have enabled location services on your device.
• Communication Data
  • Customer Support: Records of your communications with our customer support team, including inquiries and feedback.
  • Marketing Preferences: Your preferences regarding receiving marketing communications from us.
• Cookies and Tracking Technologies
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance your user experience and analyze usage patterns.

We collect this information in various ways, including when you provide it directly to us, automatically as you use our Services, and from third-party sources. This information is essential for us to tailor our Services to your specific needs, ensure a high-quality user experience, and continually improve our offerings.

USAGE OF INFORMATION COLLECTED FROM YOU

HealthSculpt uses the information we collect to provide, enhance, and personalize our services for you. Specifically, we use your information in the following ways:

1. To Provide and Manage Our Services
   • Service Delivery: To create and manage your account, deliver our health, fitness, and nutrition services, and customize your wellness plans.
   • Personalization: To tailor our services and recommendations based on your health data, fitness goals, and preferences.
2. For Payment Processing
   • Transaction Processing: To process payments for subscriptions, consultations, and other services you purchase.
   • Billing and Invoicing: To manage billing, invoicing, and related communications.
3. To Personalize User Experience
   • Custom Recommendations: To offer personalized diet plans, workout routines, and wellness advice based on your health and fitness data.
   • User Engagement: To understand your preferences and improve your overall experience with our services.
4. For Customer Support
   • Support Services: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
   • Feedback: To gather feedback and improve our services based on your experiences and suggestions.
5. To Send Updates, Newsletters, and Promotional Materials
   • Communication: To send you important updates about our services, newsletters, promotional offers, and other information that may be of interest to you.
   • Marketing: To market our services to you, in accordance with your communication preferences.
6. To Improve Our Services
   • Analytics: To analyze usage patterns and performance metrics to improve the functionality and user experience of our app.
   • Development: To conduct research and development to enhance existing features and develop new ones.
7. For Legal Compliance and Protection
   • Legal Obligations: To comply with legal obligations, such as tax and accounting requirements.
   • Security: To detect, prevent, and address fraud, security breaches, and other potentially harmful activities.
   • Enforcement: To enforce our terms and conditions and other legal agreements.

We are committed to protecting your privacy and ensuring that your information is used responsibly and transparently.

SHARING OF YOUR INFORMATION

HealthSculpt is committed to maintaining your privacy and protecting your personal information. We only share your information in specific situations to enhance your experience and provide our services effectively. Here’s how and with whom we share your information:

1. With Service Providers and Partners
   • Health and Wellness Professionals: We share your health and fitness information with our network of trainers, nutritionists, doctors, and other wellness professionals to provide you with tailored services and expert guidance.
   • Technical Service Providers: We may share information with third-party service providers who assist us in delivering our services, including hosting, data storage, analytics, payment processing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
2. For Legal Compliance and Protection
   • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
   • Protection of Rights: We may share information to protect the rights, property, or safety of HealthSculpt, our users, or others. This includes enforcing our terms and conditions and preventing fraud and security breaches.
3. In Case of Business Transfers
   • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or transfer of your personal information.
4. With Your Consent
   • Explicit Consent: We may share your information with third parties when we have your explicit consent to do so. This includes situations where you opt-in to receive communications from our partners or authorize us to share your information for specific purposes.
5. Aggregated and De-Identified Information
   • Research and Analysis: We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information is used for research, analysis, and improving our services.

We prioritize your privacy and ensure that any third parties with whom we share your information are obligated to safeguard it.

DATA SECURITY MEASURES

HealthSculpt is dedicated to protecting your personal information and ensuring the security of our services. We implement a variety of security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. Here’s how we protect your information:

1. Security Measures
   • Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage. This ensures that your information is secure when you interact with our app and services.
   • Secure Servers: Your data is stored on secure servers that are protected by advanced security technologies, including firewalls and access controls, to prevent unauthorized access.
   • Access Controls: Access to your personal information is restricted to authorized personnel only. These individuals are bound by strict confidentiality obligations and are trained in data protection practices.
2. User Responsibilities
   • Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. We recommend using a strong password and changing it regularly.
   • Device Security: Ensure that the device you use to access our services is secure and protected against unauthorized access. Use security features such as passcodes, biometric authentication, and antivirus software.
3. Monitoring and Auditing
   • Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.
   • Continuous Monitoring: Our systems are continuously monitored for suspicious activity and potential threats. Any detected security incidents are promptly investigated and addressed.
4. Data Breach Response
   • Incident Management: In the event of a data breach, we have procedures in place to respond quickly and effectively. This includes notifying affected users, cooperating with law enforcement, and taking steps to mitigate any potential harm.
   • Notification: If your data is compromised, we will notify you as soon as possible, providing details of the breach and the measures we are taking to address it.
5. Retention and Disposal
   • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
   • Secure Disposal: When your information is no longer needed, we securely dispose of it using methods that prevent unauthorized access or use.

Despite our best efforts to ensure the security of your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
If you have reason to believe that your interaction with us is no longer secure or if you suspect any unauthorized access to your personal information, please contact us immediately using the contact information provided in this Privacy Policy.